Shipping & Delivery Policy

1. Order Processing

All orders are processed and dispatched within 24–48 hours from the time of order confirmation, excluding Sundays and Public Holidays.

2. Delivery Timelines

Estimated delivery timelines after dispatch are as follows:

• Metro Cities: 3–5 business days
• Rest of India: 5–7 business days

Please note that delivery timelines may vary due to factors beyond our control, such as courier delays, weather conditions, or regional restrictions.

3. Shipping Charges

• Free Shipping on orders above ₹[e.g., 999]
• A flat shipping fee of ₹[e.g., 50] applies to orders below the free shipping threshold

Shipping charges, if applicable, will be clearly displayed at checkout before payment.

4. Cash on Delivery (COD)

Cash on Delivery is available for eligible locations with a COD convenience fee of ₹[e.g., 40], which will be added to the order total at checkout.

5. Delivery Address Responsibility

Customers are requested to ensure that the shipping address and contact details provided at the time of order placement are accurate. Purelume Beauty LLP will not be responsible for delays or non-delivery caused due to incorrect or incomplete address details.