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1. Order Processing
All orders are processed and dispatched within 24–48 hours from the time of order confirmation, excluding Sundays and Public Holidays.
2. Delivery Timelines
Estimated delivery timelines after dispatch are as follows:
- Metro Cities: 3–5 business days
- Rest of India: 5–7 business days
Please note that delivery timelines may vary due to factors beyond our control, such as courier delays, weather conditions, or regional restrictions.
3. Shipping Charges
- Free Shipping is available on all orders above ₹1,000.
- For orders below ₹1,000, shipping charges are calculated automatically based on the delivery location and package details through our shipping partners.
- Shipping charges, if applicable, will be clearly displayed at checkout before payment.
4. Cash on Delivery (COD)
Cash on Delivery is currently not available.
5. Delivery Address Responsibility
Customers are requested to ensure that the shipping address and contact details provided at the time of order placement are accurate. Purelume Beauty LLP will not be responsible for delays or non-delivery caused due to incorrect or incomplete address details.
